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Guarantee – Robert Lowrey Piano Experts

New And Used Warranties

Merriam Pianos sells all new products with their original manufacturers’ warranties, and where appropriate, may enhance those warranty coverages either at no charge, or for a fee to our customers. Any changes or enhancements to warranties will be made with full disclosure to the customer at at or prior to the time of sale. New warranty coverages range from 1-10 years, and each manufacturer sets their own conditions. Please be sure to consult a Merriam Pianos specialist so that you are fully aware of all coverages and protections that you may be entitled to under these warranties.

It it at the sole discretion of each manufacturer to evaluate each warranty case and determine whether it qualifies for warranty service.

Merriam Pianos may also choose to offer warranty coverage on used pianos at its discretion. These warranties are always fully disclosed at the time of sale, and the conditions under which these warranty coverages will be offered will be made available in writing, and upon request at any time.

Merriam Pianos Return and Exchange Policy

Merriam Music agrees to provide a full refund on any unused and undamaged products in their original packaging within 14 days of delivery. The customer will pay any return shipping costs and will be subject to a 15% pre-tax restocking fee.

Remember: we are here to help you make the right choice, but please be confident in your selection before you buy.