Our 70% Trade-in Guarantee Has Been Enhanced

For over 30 years our clients have enjoyed the flexibility provided by our 70% trade-in guarantee on all traditional (non-electronic) pianos with a value of $5000 or less, whether new or reconditioned. Now we have raised that threshold to $6000.  During the first 3 years, as the owner of a piano purchased from our firm, we will take it back on trade at 70% of the original pre-tax purchase price. Some simple conditions apply. In addition, there are certain circumstance when you purchase a piano from our firm, that you might enjoy 100% trade-in, when you upgrade to one of our Performance Level Pianos; again some condition may apply.  Call or visit, and ask our sales staff for more details.


The Robert Lowrey Warranty

Robert Lowrey’s technical depth enables the store to provide far more service and quality assurance than most piano stores, and provides an extensive “in-house” warranty.  New manufacturers’ warranties may not be able to “stand up to” our tough Canadian climate.  They can be inflexible and not cover some of the issues Canadian piano owners face.  Robert Lowrey therefore simplifies warranty requirements, eliminating most of the small print.  You’re covered for all standard warranty considerations and requirements, and Robert Lowrey also extends its own warranty to included piano transportation costs* should your instrument require service at the store’s extensive workshop facility.

* Some conditions apply regarding transportation costs if you live outside of the GTA.  Please ask staff for details.